Freescout

Unleash the power of chuckles and customer service with FreeScout, the open-source superhero in the world of help desks and shared inboxes. Imagine Zendesk and Help Scout had a baby, and it decided to move out and live on its own server – that's FreeScout for you! With the freedom to manage your customer support kingdom without the prying eyes of SaaS landlords, FreeScout is like a Swiss Army knife that's eaten its spinach – strong, versatile, and ready for action. Handle an army of support agents, a flood of tickets, and a symphony of mailboxes with ease. It's like having an inbox that does yoga – flexible, integrated with emails, and can bend over backward with automatic replies, internal whispers (oops, we mean notes), and conversation acrobatics like merging and forwarding. Mobile-friendly? Check. Multilingual? Oui, sí, да! It's got more bells and whistles than a one-man band, with push notifications, starred convos, and a sixth sense for collision detection. And talk about playing well with others – it integrates with your favorite crew: Slack, WhatsApp, Facebook, and Telegram. Need to track time, customize fields, or chat live? FreeScout's got your back. It's the Robin Hood of help desks, delivering professional customer support without the princely sum. Host it on RepoCloud, and you'll save enough to throw a party for your support agents – or at least buy them a pizza!